We offer a range of onsite programmes on research skills, including desk research, finding resources, internet search techniques and adding value. Programmes can also be tailored to meet your needs.
Efficient searching of the internet can be invaluable when dealing with enquiries. This course is designed to enable staff to use the internet as effectively as possible.
More and more library and information staff are being asked to carry out detailed desk research but have never had any formal training in the skills needed to do the job well.
With more and more information delivered direct to end-users’ desktops, library and information staff need to go the extra mile if they are to safeguard and develop their organisation’s enquiry services.